Menu 0

Shipping policy

We ship worldwide to most countries. Please read our important shipping notices below: 

If you wish to cancel an order, please contact us within 24 hours. After 24 hours the item will be sent to production and we'll make the item. At that point, it cannot be cancelled. 

Standard Shipping

  • Standard shipping is delivered via USPS in the United States (your local carrier will be used outside of the USA).
  • Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

Express Shipping

  • Not available with all products.
  • Available in the USA, Canada, Australia and most of Europe. Not available for all countries.
  • Does not qualify for use with any Free Shipping Coupon Codes.
  • If you are ordering items that are not available for express shipping but also products that do qualify, please contact us and we can upgrade the qualifying products to express shipping.
  • Customs Duties, Tax and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation.

Delivery Times

On average it takes us 5 to 8 business days to print and hand stitch your order before we ship it out. There may be some delay during the holidays. Otherwise, you can expect the following ship times:

Standard Ship Times:

  • USA: 15-30 Days
  • CA/UK/AUS: 14-35 Days
  • Rest of World: 30-45 Days
After payment confirmation, Item will be shipped within 3-7 business days (Custom-made oder need 3-10 businiess days). 
 
Shipping Time Approx: Standard Shipping 10-14 business days receive for goods. EMS 7-27 working days. DHL 7-10 working days
 
Please note delivery time given by Local Post Service is an approximation and may vary depending on distance from our warehouse as well as customs regulations. 

At present, many countries have issued different degrees of epidemic prevention policies. The acquisition of transportation resources for import and export shipments during the epidemic prevention and control period has been significantly restricted. In view of the increasingly severe international epidemic situation, the increasing instability of international airlines and the implementation of traffic control in many countries, Therefore, we cannot guarantee the delivery time of your mail. But we sincerely hope it can be arrived soon.